Privacy Policy Effective Date: July 1, 2024
Proveedor de Certificados PROCERT ITFB, C. A. ("we", "us", "our") operates the website
http://www.procert.net.ve (hereinafter referred to as the "Service"). This page informs you of
our policies regarding the collection, use, and disclosure of personal data when you use our
Service and the choices available to you regarding that data. We use your data to provide
you with the Service and improve it. By using the Service, you consent to the collection and
use of information in accordance with this policy. Unless otherwise defined in this Privacy
Policy, the terms used in this Privacy Policy have the same meanings as our Terms and
Conditions, available at the http://www.procert.net.ve
Service Definitions: Service is the http://www.procert.net.ve website operated by Proveedor
de Certificados PROCERT ITFB, C. A..
Personal data: Personal Data means data about a living natural person who can be identified
from that data (or from that data and other information that we have or are likely to have).
Data Usage: Usage Data is the data collected automatically, generated by the use of the
Service or by the Service's own infrastructure (e.g., the duration of a page visit).
Cookies: Cookies are small files stored on your device (computer or mobile device).
Data controller: Data controller means the natural or legal person (individually or jointly with
other persons) who determines the purposes of the processing and the manner in which any
personal information is or will be processed.
For the purposes of this Privacy Policy, we are the Data Controller of your Personal Data.
Data processors (or Service Providers): Data Processor (or Service Provider) means any
natural or legal person who processes data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more
effectively.
Data Subject (or User): The Data Subject is any living natural person who uses our Service
and is the subject of the Personal Data.
Information Collection and Use. We collect distinct types of information for various purposes
to provide and improve the Service to you.
Types of data collected Personal data: When you use our Service, we may ask you to
provide us with certain personally identifiable information that may be used to contact or
identify you ("Personal Data"). Personally identifiable information may include, but is not
limited to, the following:
- Email address.
- Name and surname.
- Phone Number.
- Address, town, province, zip code, city.
- Cookies and usage data
We may use your Personal Data to contact you to provide you with fact sheets, marketing
or promotional materials, and other information that may be of interest to you. You may opt
out of receiving some or all of these communications by contacting us.
Usage Data: We also collect information about how the Service is accessed and used
("Usage Data"). This Usage Data may include information such as your computer's Internet
Protocol address (e.g., IP address), browser type, browser version, the pages you visit from
our Service, the time and date of your visit, the time spent on those pages, unique device
identifiers, and other diagnostic data.
Cookie and Tracking Data
We use cookies and similar tracking technologies to track activity on our Service and
maintain certain information. Cookies are files with a small amount of data that may include
an anonymous unique identifier. The Cookies are sent to your browser from a website and
are stored on your device. Other tracking technologies also used are beacons, tags, and
scripts to collect and track information, as well as to improve and analyze our Service. You
can instruct your browser to refuse all cookies or to alert you when a cookie is being sent.
However, if you do not accept cookies, you may not be able to use some parts of our Service.
Examples of Cookies we use:
- Session cookies. We use session Cookies to operate our Service.
- Preference cookies. We use Preference Cookies to remember your preferences and various settings.
- Security cookies. We use Security Cookies for security purposes.
Data usage: Proveedor de Certificados PROCERT ITFB, C. A. uses the data collected for
various purposes:
- Providing and maintaining our Service.
- Notify you of changes to our Service.
- Allow you to participate in interactive features of our Service when you choose to do so.
- Provide customer support.
- Collect analytics or valuable information that allows us to improve our Service.
- Controlling the use of our Service.
- Detect, avoid, and address technical issues.
- To provide you with news, exclusive offers and general information about other goods services, and events we may offer that are similar to those you have already purchased
or enquired about, unless you have opted out of receiving this information.
Legal basis for processing personal data in accordance with the General Data Protection
Regulation (GDPR): If you are located in the European Economic Area (EEA), Proveedor
de Certificados PROCERT ITFB, C. A. legal basis for collecting and using the personal
information described in this Privacy Policy depends on the Personal Data we collect and
the specific context in which we collect it. Proveedor de Certificados PROCERT ITFB, C. A.
may process your Personal Data for the following:
- Perform a contract with you.
- You have given us permission to do so.
- The processing is in our legitimate interests and is not contrary to your rights.
- To comply with the law.
Data retention: Proveedor de Certificados PROCERT ITFB, C. A. will retain your Personal
Data only for as long as necessary for the purposes set out in this Privacy Policy. We will
retain and use your Personal Data to the extent necessary to comply with our legal
obligations (for example, if we are required to retain your data to comply with applicable
law), resolve disputes, and enforce our legal policies and agreements. Proveedor de
Certificados PROCERT ITFB, C. A. will also retain Usage Data for internal analysis
purposes. Usage Data is retained for a shorter period of time, except where this data is used
to enhance the security or to improve the functionality of our Service, or where we are legally
required to retain this data for longer periods of time.
Data Transfer: Your information, including Personal Data, may be transferred to, and
maintained on, computers located outside of your state, province, country, or other
governmental authority where data protection laws may differ from those in your authority.
Your acceptance of this Privacy Policy followed by your submission of this information
represents your agreement to such transfer. Proveedor de Certificados PROCERT ITFB, C.
A. will take all reasonable steps necessary to ensure that your data is treated securely and
in accordance with this Privacy Policy and no transfer of your Personal Data will take place
to an organization or country unless there are adequate controls in place including the
security of your data and other personal information.
Data Disclosure Business Operations: If Proveedor de Certificados PROCERT ITFB, C. A.
is involved in a merger, acquisition, or sale of assets, your Personal Data may be transferred.
We will notify you before we transfer your Personal Data, and it is subject to a different
Privacy Policy.
Disclosure by legal obligation: In certain circumstances, Proveedor de Certificados
PROCERT ITFB, C. A. may be required to disclose your Personal Data when required to do
so by law or in response to valid requests from authorities (e.g., a court or public body).
Legal requirements: Proveedor de Certificados PROCERT ITFB, C. A. may disclose your
Personal Data in good faith when it believes that doing so is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of Proveedor de Certificados PROCERT ITFB, C. A.
- Protect and defend the rights or property of Proveedor de Certificados PROCERT ITFB, C. A.
- Prevent or investigate potential breaches in connection with the Service.
- Protect the personal safety of users of the Service or the public.
- Protect yourself from legal consequences.
Data security: The security of your data is important to us, but please remember that no
method of transmission over the Internet or method of electronic storage is 100% secure.
Although we strive to use commercially acceptable means to protect your Personal Data, we
cannot guarantee its absolute security.
"Do Not Track" Signals: We do not support "Do Not Track" ("DNT") signals. DNT is a
preference you can set in your web browser to inform websites that you do not want to be
tracked. You can enable or disable DNT by visiting the Preferences or Settings page of your
web browser.
Your data protection rights under the General Data Protection Regulation (GDPR): If you
are a resident of the European Economic Area (EEA), you have certain data protection
rights. Proveedor de Certificados PROCERT ITFB, C. A. intends to take reasonable steps
to enable you to correct, amend, delete, or limit the use of your Personal Data. If you would
like to be informed of the Personal Data, we hold about you and if you would like to be
deleted from our systems, please contact us. In certain circumstances, you have the
following data protection rights:
The right to access, update, or delete the information we hold about you. Whenever possible,
you may access, update, or request deletion of your Personal Data directly within the
settings section of your account. If you are unable to perform these actions yourself, please
contact us for assistance.
The right to rectification. You have the right to have your information rectified if that
information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right to limitation. You have the right to request that we restrict the processing of your
personal data.
The right to data portability. You have the right to be provided with a copy of the data we
hold about you in a structured, commonly used, and machine-readable format.
The right to withdraw your consent. You have the right to withdraw your consent at any time
where Proveedor de Certificados PROCERT ITFB, C. A. has relied on your consent to
process your personal data. Please note that we may ask you to verify your identity before
responding to these requests. You have the right to lodge a complaint with a supervisory
authority regarding our collection and use of your Personal Data. For more information,
please contact your local supervisory authority in the European Economic Area (EEA).
Service Providers: We may engage third parties to facilitate our Service ("Service
Providers"), to provide the Service on our behalf, to provide services related to the Service,
or to help us analyze how our Service is used. These third parties have access to your
Personal Data solely to perform these tasks on our behalf and are required not to disclose
or use it for any other purpose.
Links to Other Sites: Our Service may contain links to other sites not operated by us. If you
click on a third-party link, you will be directed to that third-party site. We strongly encourage
you to review the Privacy Policy of all sites you visit. We have no control over, and assume
no responsibility for, the content, policies, or privacy practices of third-party sites or services.
Children's Privacy: Our service is not directed to anyone under the age of 18 ("Minor"). We
do not knowingly collect personally identifiable information from children under the age of
eighteen. If you are a parent or guardian and you become aware that your child has provided
us with Personal Data, please contact us. If we become aware that we have collected
Personal Data from children without verification of parental consent, we take steps to delete
that information from our servers.
Changes to this Privacy Policy: We may update our Privacy Policy from time to time. We will
notify you of any changes by posting the new Privacy Policy on this page.
We will inform you via email and/or a prominent notice about our Service before the change
becomes effective and update the "effective date" at the top of this Privacy Policy. We
encourage you to review this Privacy Policy periodically to see if any changes have been
made. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us: If you have any questions about this Privacy Policy, please contact us by email
soporte@procert.net.ve